What our customers say about us
MERCEDES S CLASS PERSONAL CONTRACT HIRE
Dear SheilsDeals,
I thought I would drop you a quick note to thank you for arranging the Personal Contract Hire of my Mercedes S Class. What you don’t know is I had contacted no less than six contract hire companies, at the start of my search for a comparative quote, SheilsDeals where by far the best and most professional. From the speed in confirming my requirements right through to completion of the paperwork I found your service exemplary.
I have already recommended your company to my fellow directors.
Thanks for all your effort and excellent service.
Kind regards
Mr Paul Clarke
Managing Director
Catalyst UK
CHRYSLER 300C CONTRACT HIRE, TWO CITROEN C4 BUSINESS CONTRACT HIRE
Dear Sirs,
I want to take this opportunity to express my complete satisfaction in the dealings with your company. Should any of your clients require any reassurance or recommendation, I can fully endorse your company without reservation.
Unfortunately it is not often I can write a letter of praise. All too often these days, my letters are of complaint about poor service or goods. I am pleased therefore to be able to write to you today.
As you know, in September I received my first car through you, a Chrysler 300C.
This is the first time I have leased a car. What you will not know is that I took months agonising over either buying or leasing my new car. I knew that leasing was the best option. The problem
was it was a completely new direction as I usually bought my cars for business and sold them on after use.
After searching and talking to more than a dozen companies, my experience was that they either failed to respond to my request for a quote within a reasonable time, gave me ambiguous quotes which could have left me vulnerable to spurious charges, or they just didn’t listen to what I wanted and completely misquoted. This all meant more work for me going back and forth to clarify the offers. I found the whole industry a bit ‘dubious’ and because I had never leased before, none of them gave me any confidence to go forward with the leasing option.
I was about to give up and simply buy my vehicle again. Then, by chance, I came across SheilsDeals. What a contrast!! I was called within 30 minutes of my email enquiry. I had quotes back within the hour and not only were they accurate but when I rang to follow these up I was offered sound tax advice on the different finance methods. you even located and secured the 300C within minutes. For the first time, since Ihad began my search, I had the confidence in a company to actually want to place an order. And I took the plunge!
I had no reservations in ordering my first ever leased car from SheilsDeals. It arrived on the delivery date I was given. It was the exact car and specification I had ordered. I was impressed with the level of contact from SheilsDeals. I was kept up to date at every stage of the order, from order through to delivery. I was even called on day of delivery by you to check I was happy with the car!
It was due to this level of service that I decided to ask you to quote on two vehicles for staff members.
When you found out what use the cars were for, you suggested some alternative makes and models for me to consider. I loved the fact that you gave straight answers about availability and suitability of the vehicles. You took time to explain the different leasing options open to me. You spoke knowledgably about the level of equipment on the cars The communication was first class. I decided to order a further two cars from you, two Citroen C4.
I was kept informed of every step of the process and before I felt the need to email or call you about any aspect, you had beaten me to it by contacting me with those updates. I felt extremely at ease with the whole process. This contact continued, providing me with delivery dates of each car. The 300c came on a car transporter. One of the C4’s was driven to Norfolk by the supplying garage by one of their contract drivers. It was filthy and made the delivery inspection difficult and before signing the delivery papers
I called you. Within minutes the driver had received a call from his HQ from a complaint you had lodged on my behalf about the delivery condition. As a result, the driver hand washed and cleaned the car inside and out before attempting to hand it to me again. I was impressed by your after sales service.
I know that in business not everything runs spot-on all the time. What makes a business great is doing your utmost to ensure it does run spot-on but then, when things do go wrong, the measure of a great business is how those isues are dealt with and resolved. I must say that I have found the whole experience with you 100% honest, trustworthy and attentive to detail and I congratulate you on your excellent customer service.
Without a doubt, I shall be leasing vehicles in the future and that business will only be placed with SheilsDeals.
Yours sincerely
Mr Frederick R Turner.
MD
About Turn Investments
HONDA TYPE R PERSONAL CONTRACT HIRE
Dear SheilsDeals
What can I say about SheilsDeals? Well first of all the customer service was absolutely outstanding. The vehicle I hired was a Honda Civic Type R for 3 years. To buy the vehicle would of cost me a hell of a lot more than to hire it plus I wouldn't have had the money to pay for it after the 3 years anyway!! All the road tax is included plus a years free breakdown cover & warranty. The guys (& girls) bend over backwards to acquire all the help & support I needed. As this was being used as a company vehicle I began to experience problems with my company (not SheilsDeals) over mileage etc.. SheilsDeals sent out new forms that day by special delivery which I received the next day. All the forms had been completed to ensure a successful delivery of the vehicle. Originally I agreed to lease the vehicle on 8th December 07, I then needed this to change to November 07. The vehicle was fast tracked & issued within a matter of days. After the 3 years is up I will certainly be going with SheilsDeals again. The only problem I encountered was not receiving pink fluffy dice with the car but hey, everybody can't be perfect can they? Cheers again SheilsDeals Neil ;o)
Mr Neil Balmer
MAZDA 3 1.6 PERSONAL CONTRACT HIRE
I was looking for a car this was the only company that rang me back we talked about what my needs were and the type of car I needed they put a package together. And the paperwork was sent out in a short time. The only thing I found was trying to get insureance as I did not have reg of the car so I rang them up and with a call it was done and the paper work sent back on a friday afternoon and I got a email back on the Saturday to tell me that every thing was ok. The speed that they work is so good that I will tell any one that is looking for a car to call Peter and his team.
Mr George Alan Neary
RENAULT TRAFIC LL29DCI 115 BUSINESS CONTRACT HIRE
Fully Converted For High Reach Window Cleaning
If only every company operated like this. From start to finish the levels of customer service and efficiency have exceeded all expectations.
Mr Ewan Chrystal
Proprietor
EC Cleaning -
23 Feb 2008.
BMW 3 SERIES COUPE PERSONAL CONTRACT HIRE
Dear Sirs,
SheilsDeals was the only leasing company to call us back. They went out of their way to find us the car we wanted, and then again when we changed our minds on the type of car we wanted. They requoted and found the car that we could not.
We were kept informed of what was going on and ten days later our car was with us, exactly what we were looking for. THEY BEAT OUR LOCAL BMW DEALER HANDS DOWN!
This is our first experience of leasing and will not be our last.
I would recommend SheilsDeals to anybody who is looking to lease, you talk to a person not someone reading from a script on a computer.
Mr Jason Simons. 24/02/08
CITROEN C2 CODE AND CITROEN C4 COOL BUSINESS CONTRACT HIRE
Hi SheilsDeals,
Couldn't fault your service, very professional and personable from start to finish.
Ordered two cars and they arrived together clean and ready to go.
When we need more cars I know who I will be contacting without fail.
Mr Paul Andrews
Chairman
Choice Stationery Ltd
www.choicestationery.co.uk
BMW X5 PERSONAL CONTRACT HIRE
Peter and Sheila were very helpful and extremeley proffesional. They made it very easy and sraight forward for me to lease a new vehichle, Peter even emailed me after I had the car delivered to make sure everthing was ok!
Alex Savvides
10/03/08
